MTN Recruitment – Customer Service Rep (2024)

MTN Recruitment

MTN Recruitment – Customer Service Rep

MTN Recruitment is currently ONGOING.

Candidates who wish to work in the telecommunications industry can now check if they are eligible enough to apply.

All information you need about this recruitment is contained in this article. Read and then apply.

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What Does it Mean to be a Customer Service Representative?

A customer service representative is someone who works on behalf of the organization to provide information about products and services, interact with customers, respond to customer complaints, process returns, and take orders.

A customer service representative is like the face of the company because they are the first point of contact for customers with questions and complaints concerning the products and services the company sells.

Their responsibilities include:

  • Answering inbound phone calls.
  • Addressing customers’ questions about services and products.
  • Processing payments or returns.

MTN Recruitment

About MTN

MTN, previously known as M-Cell, is an intercontinental mobile telecommunications company that provides sophisticated wireless communication services to individuals across Africa.

Their investment in awesome infrastructure, new technologies, and diverse talents made them the first cellular network in Africa to receive ISO 14001 rating for environmental management. MTN offer internet services and sells GSM-related products.

How many people are employed by MTN?

As of 2020, MTN Group Ltd has over 19,288 employees working for the company.

Is MTN Currently Recruiting?

Yes, MTN is currently recruiting.

Visit HERE to check out many more Recruitment Opportunities.

Other Vacant Positions Available at MTN

  • Senior Lead (Trade and Sales Development).
  • Manager (Digital Marketing).
  • Analyst, Revenue Assurance Interconnect.
  • Specialist (Operations Support System).
  • Analyst (Credit Performance).
  • Analyst (Business Intelligence).
  • General Manager (Enterprise Sales).
  • Accountant, Financial Operations Reporting.
  • Supervisor, Maintenance National.
  • Manager (Service Performance).
  • Analyst (Revenue Assurance Debtors and Postpaid Credit).

What is the Salary Structure of the MTN?

Below is the tabular info of what MTN pays their staff.

MTN Salary Structure
S/N Position Salary (N)
1 Contract Staff 45,000
2 Level Staff 80,000
3 Specialist 390,000
4 Managerial Personnel 775,000

 

Benefits of Working at MTN

  • Quality Telecom Experience.
  • Attractive Monthly Pay.
  • Free internet services.
  • Networking Opportunities.

MTN Call Center Agent Recruitment has Finally Commenced. Click HERE to Apply!

Eligibility Criteria for MTN Recruitment

Eligibility is dependent on whether one is applying for a commissioned or non-commissioned officer position:

  1. Concerning must have a first degree in disciplines relating to the position that they are applying for.
  2. Fluent in English Language and the local language of where you intend to work.
  3. The range of experience required is 3 – 7 years.
  4. Having a post-graduate will be advantageous for the applicant.
  5. Having a professional certification like APCON will also be necessary or advantageous depending on the position you are applying for.
  6. Skills like communication, writing, interpersonal, project management, presentation skills, etc. are needed.
  7. Knowledge of and competency in the use of digital marketing tools like MailChimp, Data Studio, Metabase, Apps Flyer, Google Analytics, Mix Panel, etc.

MTN Group Ltd

Industry Telecommunications
Type Public
Formerly M-Cell
Year 1994
CEO Charles Molapisi
Headquarters Johannesburg, South Africa
Website www.mtn.com

MTN Recruitment

How to Apply for MTN Recruitment

This is a step-by-step guide on how to apply for the MTN job recruitment.

  • Click on the link below to visit MTN’s application portal (career.mtnonline.com).
  • Click on “Vacancies” and amongst the list of vacant positions, select the one that suits you most.
  • Read the instructions carefully so as not to make mistakes during registration.
  • Provide all data required of you and upload your CV.
  • Submit.

CLICK HERE

TO APPLY

What is the Application Deadline for MTN Recruitment?

Not specified.

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How Much is the Application Fee for MTN Recruitment?

Application for recruitment at MTN is FREE!

Conclusion

There are many advantages of working with a frontline company like MTN. We urge our readers to seize this opportunity and apply before the deadline is announced. To know when that will happen and much other relevant info, SUBSCRIBE to our website so that you can receive the update.

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MTN Recruitment

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Author

  • Chinaza

    This post is originally written by Chinaza C. Ifeanyichukwu, a Professional blog writer and Editor. She boasts of over a decade of expertise in the recruitment sector, Chinaza provides up-to-date information on jobs and recruitment topics, career opportunities, and breaking news. Ensure you visit the website constantly so as not to miss any new updates!!

About Author

This post is originally written by Chinaza C. Ifeanyichukwu, a Professional blog writer and Editor. She boasts of over a decade of expertise in the recruitment sector, Chinaza provides up-to-date information on jobs and recruitment topics, career opportunities, and breaking news. Ensure you visit the website constantly so as not to miss any new updates!!

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